Frequently Asked Questions (FAQs)

What is KuzmicKare?

KuzmicKare is a lifestyle brand that endorses everyday wellness by providing products and services carefully curated to enhance daily living.

What does KuzmicKare offer?

We provide both products and services to help you look, feel, and live your best.

Is KuzmicKare a store, a brand, or a marketplace?

KuzmicKare is your go-to lifestyle and wellness brand. We offer a thoughtfully curated range of products including skincare, home care, and supplements from trusted partners. We also provide services to help you look and feel your best. Current offerings include cluster lash and custom press-on nail installations, with more services coming soon.

What makes KuzmicKare different?

What sets KuzmicKare apart is our collaborative approach. We partner with other brands to bring you a wide range of products and services, creating a central hub where you can discover everything you need to look, feel, and live your best life — all in one place.

Is KuzmicKare a Jamaican company?

Yes, we are proudly Jamaican.

What is KuzmicKare’s mission?

KuzmicKare’s mission is to provide quality products and services that enhance everyday life. We aim to help individuals look and feel their best by offering a seamless, convenient shopping experience, while also supporting local businesses by giving their brands and products greater visibility.

How do I place an order?
  • Browse Products
    • Explore our store and add your desired items/service to your cart.
  • Review Your Cart
    • Once you’re ready, select Checkout.
  • Enter Your Details
    • Fill in your shipping and contact information accurately.
  • Proceed to Payment
    • Continue to the payment section.
  • Complete Your Purchase
    • Enter your payment details and confirm your order.
  • Order Confirmation
    • You will receive a confirmation email from KuzmicKare with your order details.
What can I expect when shopping with KuzmicKare?

Enjoy a smooth and reliable shopping experience with KuzmicKare.

  • Processing Time: Orders are prepared within 1–3 business days
  • Order Updates: Confirmation and status updates are sent via email
  • Delivery: Timely islandwide delivery (times may vary by location)
  • Quality Assurance: Items are carefully selected and packaged
  • Accurate Details: Please ensure correct contact and delivery information
  • Customer Support: Assistance is available if needed
What payment methods do you accept?

All major Debit/Credit cards via our secure online payment portal.

What is WaughXpress?

WaughXpress is our trusted primary delivery company. They handle most of our deliveries to ensure your orders reach you safely and on time.

Returns & Refunds

We aim to ensure your satisfaction with every purchase.

Returns Eligibility

  • Returns are accepted within 3 days of delivery
  • Items must be unused, unopened, and in original packaging

Non-Returnable Items

  • Opened or used products
  • Personal care items (for hygiene reasons)
  • Sale or discounted items

Exchanges

  • Available for damaged or incorrect items only
  • Requests must be made within 48 hours of delivery with proof (photo/video)

Refunds

  • Processed within 3–5 business days after approval and return inspection
  • Issued via the original payment method

Return Process

  1. Contact us to request a return or exchange
  2. Provide order details and reason for request
  3. Once approved, return instructions will be provided
  4. Item is inspected upon receipt before refund/exchange is processed

Important Notes

  • Customers may be responsible for return shipping costs unless the error is on our end
  • Delivery fees are non-refundable
Do you offer sponsorship or collaboration opportunities?

Yes, we do. Send us an email at support@kuzmickare.com.

How do I list my products for sale on KuzmicKare?

Send us an email at support@kuzmickare.com with details about your brand and products.