Frequently Asked Questions (FAQs)
1. How do I purchase from KuzmicKare?
Right now, bank transfer is the only payment method we offer. Please follow these steps carefully:
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Browse Products:
Visit our WhatsApp Catalog or go to our website: www.kuzmickare.shop. Choose the product or service you’d like. -
Add to Cart & Checkout:
Add your chosen items to your cart. On the checkout screen, you’ll find instructions on how to make a deposit to lock in your order. -
Confirm Your Order:
Make the deposit via bank transfer and send us your payment receipt. Once received, your order will be confirmed. -
Final Payment & Delivery:
When your item is ready, we’ll notify you. The final payment will be due before dispatch. After receiving your final payment, we’ll send an updated invoice and dispatch your order with a tracking number (where applicable).
2. What are your shipping and delivery options?
- Knutsford Express Pickup: Reliable and efficient courier service.
- Direct Door-to-Door Delivery via WaughXpress: Fast, secure, and delivered right to your doorstep.
Special Discount for St. Mary & St. Ann:
Customers in these parishes can contact us directly for a discount code on direct delivery.
Delivery Timeline:
Orders are typically delivered within 48 hours after full payment is completed.
3. Why am I not seeing any products on the website?
Some of our products are exclusive and require account verification to comply with our suppliers’ policies. To gain access:
- Create an account on our website.
- Send us a chat message from your account requesting access to view our product catalog.
Once your request is received, our team will review your account. If approved, you’ll be granted access to shop our full selection.
4. Can I list my products on your website?
Absolutely! We love supporting local businesses and unique brands. Please email us at kuzmictingz@gmail.com or leave a message in the chat box with the following details:
- Your business name and product information
- High-quality product images
- Pricing and shipping details
Our team will review your submission and get back to you about next steps.